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Q71. A new employee has reported that print jobs are printing as garbled text. Which of the following is MOST likely the reason for this issue?

A. The printer needs a maintenance kit installed

B. The network cable on the printer is unplugged

C. The workstation has the incorrect drivers installed

D. The employee does not have the proper permissions

Answer: C

Q72. Joe, a technician, is preparing to replace a laptop screen. This laptop has a touch screen to support Windows 8.1 in order to use the Metro tiles. Which of the following is the FIRST step the technician should perform?

A. Remove the laptop bezel

B. Document and label each cable and screw location

C. Organize the replacement parts

D. Refer to the manufacturer’s documentation

Answer: D

Q73. After migrating a network-based print queue to a new server, users are reporting that documents are not printing correctly and print jobs will error out or print garbled text. Which of the following actions will BEST resolve this issue for the affected users?

A. Install the correct drivers on the server.

B. Delete and reconnect to the print queue on the client machine.

C. Restart the print queues on the print server.

D. Reinstall the printer drivers on the client desktops.

Answer: A


Drag and drop the IP address next to the appropriate description.


Q75. Which of the following RAM types can continue working if there is corrupt data?

A. Non-parity

B. Dual channel

C. Buffered


Answer: D

Q76. A technician is tasked with selecting components to build a computer that will be used for computer-aided drafting and computer aided modeling. Which of the following components are the BEST choices? (Select TWO).

A. Triple channel memory

B. MIDI sound card

C. Socket 1156 motherboard

D. Onboard graphics

E. Socket 1366 CPU

Answer: A,E

Q77. Which of the following devices would provide protection for electronic equipment in an area prone to intermittent, unstable power?

A. Power strip

B. Surge suppressor

C. Uninterruptible power supply

D. Line conditioner

Answer: C

Q78. USB 2.0 and which of the following ports share the same connector?

A. Micro USB 2.0

B. Mini USB 2.0

C. Micro USB 3.0

D. USB 3.0

Answer: D

Q79. Which of the following devices is primarily intended to provide 24/7 diagnostic and biometric data regarding the user?

A. Fitness monitor

B. e-Reader

C. Smartwatch

D. Smartphone

Answer: A

Q80. A customer wants a computer for performing a single-threaded task as quickly as possible. Which of the following CPU characteristics is the MOST important?

A. Clock speed

B. Hyperthreading

C. Fan speed

D. Number of cores

Answer: A