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Q81. Joe, a customer, requests that the desktop system he is buying is able to be used at his vacation home in another country, as well as his regular home. The technician is aware that the country mentioned has different power requirements. Which of the following should the technician ensure the desktop contains?

A. Dual voltage options


C. Inverter

D. Micro-ATX connector

Answer: A

Q82. Which of the following connectors are commonly used for fiber optic cables?

A. RJ-11 and RJ-45

B. ST and LC

C. F-connectors


Answer: B

Q83. A user reports that the cursor jumps to random screen locations when typing on a laptop computer. Which of the following devices is MOST likely causing this?

A. The touchpad

B. The mouse wheel

C. The multimedia keys

D. The digitizer

Answer: A

Q84. A customer wants the thinnest laptop possible. Which of the following display technologies typically allows for thinner devices?




D. DisplayPort

Answer: B

Q85. A user is noticing fine black particles on printouts and in the printer itself. Which of the following tools is recommended to fix this issue?

A. Denatured alcohol

B. Toner vacuum

C. Compressed air

D. Moist towel

Answer:: B

Q86. A small company needs to print several color copies of the same contract to go to various departments and customers. Which of the following printers will be the QUICKEST?

A. 3D printing

B. Thermal printing

C. Impact printing

D. Laser printing

Answer: D

Q87. Which of the following ports is typically used for sending email?

A. 21

B. 22

C. 23

D. 25

Answer: D

Q88. A technician needs to boot a PC from a USB drive. Which of the following settings should be disabled to accomplish this task?

A. Fast Boot

B. UEFI Admin Password

C. Secure Boot

D. Legacy Boot

Answer: C

Q89. Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?

A. Use a multimeter to test voltage.

B. Replace the laptop with a new one.

C. Replace the battery.

D. Connect an external display device.

Answer: D

Q90. A technician wants to install a secondary IDE drive which will be configured for additional user storage on the same IDE channel of the drive with the operating system. Which of the following jumper configurations should the technician use for the additional drive, if the drive with the operating system is set to MA?

A. Place a jumper on both the MA and CS jumper block of the secondary drive.

B. Place a jumper on the MA jumper block of the secondary drive.

C. Place a jumper on both the SL and CS jumper block of the secondary drive.

D. Place a jumper on the SL jumper block of the secondary drive.

Answer: D