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Q81. – (Topic 2) 

Which of the following are valid conflict resolution techniques? 

A. Smoothing, forcing, compromising, avoiding, and influencing 

B. Smoothing, forcing, considering, avoiding, and negotiating 

C. Smoothing, enforcing, compromising, avoiding, and negotiating 

D. Smoothing, forcing, compromising, avoiding, and negotiating 


Q82. – (Topic 3) 

Which of the following would be a reason for an organization to make rather than buy a required product? 

A. Increased quality control 

B. Reduced internal resource usage 

C. Limited manufacturing capacity 

D. Exploitation of supplier’s core competencies 


Q83. – (Topic 1) 

Which of the following are the characteristics of a project? (Select TWO). 

A. Contains a procurement plan 

B. Utilizes a chart of accounts 

C. Requires resource leveling 

D. Definitive beginning and end 

E. Produces a deliverable 

Answer: D,E 

Q84. – (Topic 3) 

A customer of a project states that the timeline for user acceptance testing, noted in the kickoff meeting, has already passed and testing has yet to start. After annual holiday leave has been approved within the customer's department, it was announced that staff would be needed for user acceptance testing. How could this issue have been avoided? 

A. Proactive communication should have been kept with Stakeholders 

B. Project manager should have approved all annual leave 

C. Scope Management should have been implemented 

D. Change management procedures should have been followed 


Q85. – (Topic 1) 

The stakeholder has notified the project manager that new priorities have caused them to shift all of the business subject matter expert resources to a new project for one year. The BEST course of action for the project manager is: 

A. phase gate review. 

B. project cancellation. 

C. project completion. 

D. stage completion. 


Q86. – (Topic 1) 

A project manager schedules a weekly meeting to review the project schedule. The project manager is looking for an easy way to see the project tasks and review areas where tasks may overlap and are dependent on others. Which of the following would provide the project manager with the BEST project view? 


B. Pareto 


D. Gantt 


Q87. – (Topic 3) 

A project’s quality assurance resources are located in a foreign country. When scheduling the delivery of a module for testing, the project manager is informed of a foreign holiday that will delay the deliverable by two days. This is can be BEST described as which of the following? 

A. Time zone difference 

B. Communications preference 

C. Language barriers 

D. Cultural differences 


Q88. – (Topic 3) 

Halfway through a project, the customer lead retired and was replaced. The new lead attended a briefing on the project and let the project manager know the customer is dissatisfied with the performance of the project team. The new lead has called for the immediate termination of the project and has requested that all funds spent should be returned. Which of the following should the project manager do NEXT? 

A. Cancel the project but keep all funds that have already been allocated. 

B. Return funds as the customer is always right and should be happy. 

C. Schedule an executive meeting to determine how appropriate stakeholders want to continue. 

D. Inform the customer that funds cannot be returned due to the contractual agreement. 


Q89. – (Topic 2) 

Who is responsible for implementing scope modifications on a project? 

A. Project sponsor 

B. Senior manager 

C. Project manager 

D. Product owner 


Q90. – (Topic 3) 

A qualitative risk matrix is a weighted measurement of each identified risk based upon: 

A. probability and risk score. 

B. impact and cost. 

C. probability and impact. 

D. cost and schedule impacts.