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Q31. Which Cisco Unified Communications Manager device report provides key information to determine if an additional gateway is needed? 

A. Gateway utilization 

B. Gateway summary 

C. Gateway detail 

D. Gateway and line group utilization 


Q32. Which three choices are required for the boot process for a Cisco IP phone? (Choose three.) 

A. TFTP services 

B. DHCP services 

C. Voice VLAN 

D. Routing protocol 


F. PortFast 

Answer: A,B,C 

Q33. Which profile must be added to the end user profile when enabling an end user for Cisco Unified Presence? 

A. Device profile 

B. UC service profile 

C. Extension mobility profile 

D. SIP profile 


Q34. What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges? 

A. 4 

B. 6 

C. 7 

D. 8 

E. 9 


Q35. Many users report that there is a delay in receiving MWI notifications for voicemails. Which two issues can cause this problem? (Choose two.) 

A. The Connection Notifier service has been stopped. 

B. Voicemail ports are not configured for MWI requests. 

C. The MWI functionality for the port groups has been disabled. 

D. Not enough MWI assigned ports are available. 

E. MWIs are in the process of synchronizing with the phone system. 

Answer: D,E 

Q36. For capacity planning purposes, a network administrator must provide a report to management that displays the number of phones registered per server. Where can the administrator obtain this information? 

A. Navigate to Cisco Unified Serviceability > Tools > Serviceability Reports Archive. 

B. Navigate to Cisco Unified Operating System Administration > Tools > System Reports. 

C. Navigate to Cisco Unified CM Administration > Tools > System Reports. 

D. Navigate to Cisco Unified Reporting > Tools > System Reports. 


Q37. An end user has an 7945 IP phone, but is unable to launch any of the IP phone applications. A network engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified Communications Manager. 

How should the engineer instruct the user to launch the IP phone applications? 

A. Select the "?" button on the IP phone. 

B. Select the globe button on the IP phone. 

C. Select Settings > User Preferences. 

D. Select Settings > Device Configuration. 


Q38. Which two components are needed before a user can be assigned to a Presence node? (Choose two.) 

A. Cisco Unified Communications Service 

B. service profile 

C. phone button template 

D. mobility profile 

E. device profile 

Answer: A,B 

Q39. An end user is unable to sign into Jabber. Assuming that network connectivity has been verified, which three settings for the end user should be checked? (Choose three.) 

A. Jabber Advanced Settings 

B. Cisco Unified Communications Manager Service Profile 

C. Cisco Unified Communications Manager User Management 

D. Cisco Unified Presence Server Advanced Settings 

E. Cisco Unified Presence Server Application Listener 

F. Cisco Unified Presence Server System Topology 

G. Jabber Version 

Answer: A,B,C 

Q40. A group of managers for a company has requested IP telephony reports with performance data and graphs. Which steps should the network administrator take to gather these reports using Cisco Unified Communications Manager web interface? 

A. Select Cisco Unified Serviceability > Trace > Serviceability Reports Archives. 

B. Select Cisco Unified Serviceability > Alarm > Serviceability Reports Archives. 

C. Select Cisco Unified Reports > Tools > Serviceability Reports Archives. 

D. Select Cisco Unified Reports > Trace > Serviceability Reports Archives. 

E. Select Cisco Unified Serviceability > Tools > Serviceability Reports Archives.